Frequently asked questions
We use Royal Mail as our primary shipping provider. Our current processing time is 1-2 business days.
UK Standard Shipping : £1.99 (Free UK Delivery for Orders over £40)
EU Shipping : £6.00 (Untracked Standard) or £10.00 (Tracked)
Please note, we cannot be held responsible for any delays caused by Royal Mail.
For EU Mainland, Customers are responsible for any customs and import taxes due.
In a hurry and need a delivery asap, get in touch and we will be happy to help!
That's OK, we can support!
We have a size guide available here.
However if you still have questions, please email contact@perkypawsco.co.uk or send us a DM on perkypawsco Instagram and we will respond with our advice as soon as possible.
Yes, within 14 days of item purchase. We will handle this on a case by case basis. Please read our Returns Policy and ensure you contact us before sending back your order.
We will handle this on a case by case basis, and where appropriate will replace the item to keep those happy tails wagging! For more info please check out our Returns Policy page.