We use Royal Mail as our primary shipping provider. Our current processing time is 1-2 business days. UK Standard Shipping : £1.99 (Free UK Delivery for Orders over £40) EU Shipping : £6.00 (Untracked Standard) or £10.00 (Tracked) Please note, we cannot be held responsible for any delays caused by Royal Mail. For EU Mainland, Customers are responsible for any customs and import taxes due. In a hurry and need a delivery asap, get in touch and we will be happy to help!

That's OK, we can support! We have a size guide available here.(javascript:void(0)) However if you still have questions, please email contact@perkypawsco.co.uk or send us a DM on perkypawsco Instagram and we will respond with our advice as soon as possible.

If you email contact@perkypawsco.co.uk with your personalised note, we can add this to your order for that extra touch!

We recommend hand washing your items with warm water and a bit of mild wash detergent (for tough stains vanish works wonders). Please only hang to dry, do not tumbledry.

Yes, within 14 days of item purchase. We will handle this on a case by case basis. Please read our Returns Policy (javascript:void(0))and ensure you contact us before sending back your order.

We will handle this on a case by case basis, and where appropriate will replace the item to keep those happy tails wagging! For more info please check out our Returns Policy (javascript:void(0))page.